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2012

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Monday, 23 July 2012 16:55

Car Free

Failing to unify a company on a single, thoughtful, CRM system doesn't just introduce inefficiencies, it can make your organization straight up irritating. I'm a loyal patron of Grossinger Toyota North, and not just because 15 years ago my mother wrote a sternly worded letter to Toyota corporate and we now get 10% off all service: parts and labor. A real 10% too, the conspiracy theorist in me frequently obtains 3rd party validation of the "Monica Wilson" discount. Perpetual coupons aside, Grossinger sold me my first new car 10.5 years ago with a whopping three miles on it. When I found out I'd be moving to California, I decided to retire the Rav, so I stopped by good ol' Grossinger and solicited an appraisal. After a 10 minute booting process, the guy punched my information into some antiquated application accessed on his CRT equipped computer, and we established the going rate for what amounted to a 10 year and 4 month, 67,000 mile rental. 

Published in Sapient Salesman
Tuesday, 17 July 2012 21:10

Swimming in Doubt

You can't go to Brazil and *not* buy a bikini... or two, right? My trip mates concurred, and with that we established Sunday afternoon's mission. I figure, if any single garment will motivate me to move my bum it's a Brazilian bikini bottom. Consequently I found a suitable suit quite quickly. My girls, however, were a bit more particular. Several shopping hours later we found ourselves slap happy and mall walking, where we stumbled upon a lightly patronized shop. While Kleo and I competed to see who could hold their arms out the longest, our comrade hit the fitting room hard and, before long, emerged donning a darling little number. She did a lap around the store, scored several compliments, and scurried back to evaluate her remaining items. Neither Kleo nor I thought anything of this because, after 4 min, the arm game consumed most of our focus. 

Published in Sapient Salesman
Friday, 13 July 2012 03:45

Call Me Maybe

This weekend’s mission, also the reason I’m so late to publish, was simple: acquire an apartment. While boasting about the 9 appointments between Friday afternoon and Saturday morning I made while perched on Gino's couch I came across a kindred spirit and jokingly suggested we team up. Five shitbox-on-a-stick tours later, I reconsidered the jokingly aspect of my remark, and serendipitously Clark shared my disappointment in the square footage to price ratio offered near the office. During Saturday’s tour-de-Cupertino we entertained unfiltered questions, identified an intersection of domicile requirements, and toyed with the minds of several salesman. 

Published in Sapient Salesman
Monday, 02 July 2012 14:44

Throw Aways

Travel enough and you'll eventually find yourself forced to stay outside your preferred points program. As was the circumstance that lead to my partaking in what Westin calls a "heavenly shower." Guilt trip on a spigot is more like it! Drawing the shower curtain reveals not one, but two, identical shower heads; not in the airline lounge, body or rain spray configuration either. Both are fed from the same pipe. Odd to say the least, but I figured Westin’s clientele must contain considerable quantities of back-of-the-tubbers who outright demand this shoot-some-water-over-her-head functionality. Hey, to each their own, right? 

Published in Sapient Salesman

Erin Wilson is the author and publisher of the Sapient Salesman

A "sapient salesman"?

 A sapient salesman is tasked with being a psychologist, technologist, empathist, humorist, conversationalist, and a dozen other “ists” in the course of practicing their salescraft. Most people can’t wear that many hats, and these tidbits are designed to minimize your millinery mandates. Read more

The Book

Look for The Sapient Salesman: Spinning Life into Lessons, One Tale at a Time on Amazon.com later this year!

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