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Idioms, Vampires, Darwin, oh my!

Idioms are great. When new, they provide a mechanism for you to convey meaning in novel and interesting ways. When old, idioms allow you to cleverly obscure connotation from extraterrestrials, foreigners, and computers alike. But do idioms evolve? Will one day it rain sheep and cattle instead of cats and dogs? Perhaps not in that case, but I this past week Collins and I discussed an upcoming project and I suggested it might be a “time suck,” soon after which I was informed such things are now called “time vampires.” 

Last Call

At SugarCON we heard countless stories which boil down to: the future of relationships, and by extension CRM, revolves around customer service. So, you can imagine my amusement when I find myself at House of Shields facing some spectacularly charming customer service. I began the patronage floating from group to group, each facing increasing latency between service request and delivery; patrons began to order several rounds at once to compensate for the delay. As the night drew to a close, and the bar population thinned, I found myself in a conversation circle with Collins, who, as the ranking Sugar, and gentleman he is, bought the next round. He ordered the four cocktails and requested point blank to keep the tab open. Yet the check arrived before the final drink. No worries tho right? 

Erin Wilson is the author and publisher of the Sapient Salesman

A "sapient salesman"?

 A sapient salesman is tasked with being a psychologist, technologist, empathist, humorist, conversationalist, and a dozen other “ists” in the course of practicing their salescraft. Most people can’t wear that many hats, and these tidbits are designed to minimize your millinery mandates. Read more

The Book

Look for The Sapient Salesman: Spinning Life into Lessons, One Tale at a Time on later this year!

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